Privacy Policy

At JagK Consultancy, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you interact with us in relation to our training, coaching, and consulting services.

1. Who We Are

JagK Consultancy

Email: [email protected]

Phone: To Be Advised

We are a training, coaching, and consulting business offering services to individuals and construction organisations. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we act as the data controller for the personal data we collect.

2. What Personal Data We Collect

We may collect the following personal data:

  • Clients and Participants: Name, contact details (email address, phone number, postal address) professional details (job title, company name), payment information, feedback and testimonials, dietary requirements and accessibility needs (for event planning).

  • Prospective Clients: Name, contact details, areas of interest.

  • Website Visitors: IP address, cookies and browsing data (as outlined in our Cookie Policy).

  • Newsletter Subscribers: Name, email address.

  • Employees and Contractors: Name, contact details, employment history, qualifications and certifications, payment details.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Service Delivery:

    • To provide training, coaching, and consulting services

    • To manage bookings and event registrations

    • To personalise your experience

  • Communication:

    • To respond to inquiries and provide customer support

    • To send administrative information, such as changes to our terms or policies

  • Marketing (with Consent):

    • To send promotional materials and newsletters

    • To inform you about upcoming events, services, or offers

  • Business Operations:

    • To process payments and invoices

    • To maintain business records for accounting and legal purposes

  • Website Improvement:

    • To analyse website usage and improve user experience

  • Legal Compliance:

    • To comply with legal obligations, such as tax laws and regulatory requirements

4. Legal Basis for Processing

We rely on the following legal bases:

  • Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

  • Legitimate Interests:

    • For direct marketing purposes

    • To improve our services and business operations

    • To prevent fraud and enhance security    

  • Consent: When you have given explicit consent for us to process your data for specific purposes (e.g., subscribing to a newsletter)

  • Legal Obligation: Processing is necessary to comply with legal and regulatory obligations

5. How We Share Your Data

We may share your personal data with trusted third parties, such as:

  • Service Delivery:

    • Payment processors (e.g., Stripe)

    • Email marketing platforms (e.g., Go High Level)

    • Event organisers and venues

  • Professional Advisors:

    • Accountants

    • Legal advisors

  • Regulatory Authorities:

    • When required by law or to protect our rights

All third parties we work with are required to comply with UK data protection laws and the UK GDPR. We ensure that appropriate data protection agreements are in place.

6. How We Protect Your Data

We implement strict security measures to safeguard your data:

  • Technical Measures:

    • Secure servers, encrypted connections (SSL/TLS) and encrypted databases

    • Firewall protection

    • Regular security assessments and updates

  • Organisational Measures:

    • Access controls limiting data access to authorised personnel only

    • Staff training on data protection and confidentiality

    • Data protection policies and procedures

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy:

  • Clients and Participants: 7 years after the end of the contractual relationship, for legal and accounting purposes

  • Prospective Clients: 2 years from the last contact unless consent is withdrawn

  • Newsletter Subscribers: Until you unsubscribe or withdraw consent

  • Employees, Contractors and Associates: Duration of employment or contract plus 7 years

  • Website Data: Cookies and browsing data are retained as per our Cookie Policy

8. Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Ask us to correct any inaccuracies in your personal data.

  • Erasure: Request the deletion of your personal data under certain conditions.

  • Restriction: Ask us to limit the processing of your data in certain circumstances.

  • Objection: Object to the processing of your data for direct marketing or on grounds relating to your particular situation.

  • Data Portability: Receive your personal data in a structured, commonly used format.

  • Withdraw Consent: At any time, when processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyse website traffic. For more details, see our Cookie Policy.

10. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

  • Adequacy Decisions: Transfers to countries recognised by the UK as providing adequate data protection.

  • Standard Contractual Clauses: Using approved contractual agreements to protect your data.

  • Consent: Obtaining your explicit consent when necessary.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

Last updated on 10th January 2025. Version number 1.0.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Company: JagK Consultancy

Email: [email protected]

Phone: To Be Advised

© Copyright 2025. JagK Consultancy. All rights reserved.


© 2025 JagK Consultancy